◆ Q.: How do I get started or place an order ?
A.：There are two options for you to choose from:
1. Please send an email to [email protected] and a representative will contact you via e-mail shortly
2. Please directly contact us via telephone 0086-13776250992.
◆ Q.: Can I place an order online?
A.: Yes.
◆ Q.: What is normal production time of orders?
A.： Normally production of products is anywhere from two week to one month depending on the quantity ordered. If you are sourcing a product, our representative will give you specific information regarding the lead time. If you need a rush order, contact our representatives to discuss your specific needs.
◆ Q.: How can I get samples promptly?
A.: You can contact our representative via email, fax, or phone to specify the sample you need and provide your courier (as UPS, FedEx, DHL, etc.) account number, and we'll send samples through your courier by freight collect.
◆ Q.: What's the Minimum Order Quantity (MOQ) and Minimum Order Amount (MOA) .
A.: We try our best for MOQ for the neutral products, please contact our representatives.
◆ Q.: How can I get C&F or CIF price?
A.: Normally our quotation is based on FOB price. Please inform your destination seaport and estimated quantity, our representative will quote you the C&F or CIF price accordingly. If you feel our freight is higher than your expectation, you can recommend your shipping company to us. Our principal is to look for a good reputation shipping company, which offers competitive freight, and can delivery your cargo prompt.
◆ Q.: What's the payment term?
A.: T/T in advance,western union or paypal.
◆ Q.: How can I trust the quality of the merchandise?
A.: Wer have a strong quality-control team who inspects every product before delivery.
◆ Q.: Whether you can offer me extra business service or not?
A.: Yes, if you want to purchase other products from China or need special services, please feel free to leave us a message or send us email informing which products you need. The more details you give us, the better service we can offer. Try to tell us the specification, reference, function,quantity and also send us the relevant pictures.
